Refund policy
We want you to love your hair. If it isn't right, you can request a return within 30 days of delivery.
What can be returned
Your hair can be returned if it is:
- Unworn: not installed, washed, dyed, heat styled, or tried on without a wig cap
- Lace uncut, with bundles still bundled or in their original packaging
Return shipping is free
To start a return, email girlfridaybrands@gmail.com or message us through our Contact page with your order number and photos of the item. Once your return is approved, we'll email you a prepaid return label. Items sent back without an approved return can't be accepted.
Return address (approved returns only): Girl Friday Hair, 2330 Scenic Hwy S, Snellville, GA 30078
Damaged, defective or wrong item
Contact us within 48 hours of delivery with photos, and we'll make it right at no cost to you.
Final sale
Special orders and customized units are final sale.
Exchanges
To exchange an item, return the original, then place a new order for the one you want.
Refunds
After we receive and inspect your return, we'll email you to let you know whether it's approved. Approved refunds go back to your original payment method within 10 business days. Your bank may take a few extra days to post it.
Questions? Email girlfridaybrands@gmail.com or call 404-454-8513.